Welcome

We help people in the North East by giving them a place they can call home and offering a range of exceptional services.

Rent a home
Retirement living
Buy a home

Payments

There are many ways to pay your rent so you can choose which works best for you.

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Repairs and maintenance

Find out how to report a repair, the different ways you can contact us and the timescales you can expect. You can also learn what happens after a repair is reported, how we will keep you updated, and which repairs and maintenance tasks are the responsibility of Bernicia or the tenant. Tell us what needs fixing (for emergency repairs call 0344 800 3800).

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Help and support

Get information and advice about your home and the additional support we offer.

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MyBernicia

A simple way to manage your home and tenancy, when and where you want.

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Having a place you can call home is everything

We’re here to help you find the right home that truly suits you - not just today, but for the years ahead. By understanding your needs, lifestyle and priorities, we guide you through every step of the journey, making the process clear, informed and stress-free. From first viewing to final decision, we’re focused on helping you feel confident you’ve found a place that feels right.

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Having a place you can call home is everything

We’re here to help you find the right home that truly suits you - not just today, but for the years ahead. By understanding your needs, lifestyle and priorities, we guide you through every step of the journey, making the process clear, informed and stress-free. From first viewing to final decision, we’re focused on helping you feel confident you’ve found a place that feels right.

£150m

investment into new homes by 2031

£121m

to improve the quality of existing homes

£115m

on day-to-day property maintenance and repair

£3.25m

to help tenants access employment opportunities

Latest News

Find out what's happening at Bernicia and in our communities.

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Image of the Great Places to Work logo, recognising Bernicia as one of the UK's best companies to work for in the charity and not-for-profit sector.
Category / News

Bernicia one of the UK’s Best Workplaces in Charity & Not-For-Profit sector

We’re thrilled to be officially recognised as one of the UK’s Best Workplaces in the charity and not-for-profit sector. Just weeks after our announcement that Bernicia has achieved Great Place To Work UK accreditation, we’re delighted to share that we’ve also been recognised as…

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Bernicia pictured on site with partners in Sunderland, where 46 new homes are being built
Category / News

Forty-six new homes for Sunderland in £11.4m investment

We’re building 46 high quality new homes in Sunderland to help meet the city’s affordable housing need. Our new corporate strategy ‘The Bernicia Effect: Supporting Opportunity’ highlights our commitment to build 1,000 new homes over the next five years. Bernicia, with our contractors RE:GEN, is building a mix of two,…

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Electrical Contractors WANTED Join us for our open day to learn more Thursday 20th August 2026 | 10:00AM – 3:00PM Meet Bernicia colleagues and find out about future electrical contract opportunities in the Berwick-upon-Tweed area.
Category / Events, News

Electrical contractors wanted for Berwick work

Bernicia is looking to work with electrical contractors in the Berwick area – and we’re keen to meet you to let you know more about our plans. We’ll be opening up our Berwick office on Thursday August 20 from 10am to 3pm to talk about our four-year contract opportunity and…

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Apprenticeships
Mindful employer
Logo: TPAS. Proud members of the tenant engagement experts. Member 2026-2027.
Armed Forces Covenant
Disability confident employer
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