Payments

Staying on top of your rent is important so we offer many ways to help you easily make payments. Sometimes life's ups and downs can affect your ability to pay. If you're struggling, there's a few ways we can help, please talk to us as soon as you can

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Ways to pay

There are many ways to pay so you can choose which suits you best.

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Your bill explained

Take a look at our example rent and charges statement for help understanding your bill.

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Help and support

Get information and advice about your home and the additional support we offer.

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Latest news

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Alan and Pauline Warnaby pictured outside their Seahouses bungalow recently fitted with new technology to make it warmer and more energy efficient.
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£1m extra to make more homes warmer

Scores of extra Bernicia homes are benefitting from new energy efficiency upgrades thanks to more Government funding. Bernicia has received an extra £500,000 from the Warm Homes: Social Housing Fund which we are matching, meaning £1m in total is being invested into a further 150 homes to make them warmer…

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Opening Doors Project photograph to help remove barriers into work for people living in supported accommodation
Category / News

Trailblazing project to help vulnerable adults overcome barriers to employment launched in North East

An Economic Inactivity Trailblazer research project that will help identify and overcome systemic barriers to employment for people living in supported accommodation has been commissioned by the North East Combined Authority (NECA).‘Opening Doors’ is an exciting pilot research programme bringing together academics and specialist housing providers to consider the challenges…

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