Your bill explained
If you need help to understand your bill, take a look at our example rent statement below to get more information.
front-cover
1
2
3
- 1Shows the period it relates to
- 2Shows what it is about
- 3Shows who it has been sent to
back-cover
1
2
- 1Postal address
- 2Information on how to get in touch with Bernicia
page-1
1
2
- 1Highlights the new amount due and shows whether you pay weekly or monthly
- 2Customer reference number and the property address to which the charges relate to
page-2
1
- 1 Cover letter text changes depending on ‘tenure’ type
page-3
1
- 1Provides a breakdown of what the weekly/monthly amount is and what the charge provides
page-4
1
- 1Information about keeping rent affordable and where each penny in the pound goes